Shipping charges are calculated by the shopping cart based on the total price of your order. We ship most orders via US Postal Service Priority Mail. The minimum shipping charge is $3.00 for orders totalling under $25. We do not have minimums for shops, so you may order just one of a pattern to give it a try. The shipping charges will be added to your total as you check out and you will see your final total before you pay. Most orders are shipped on the next business day. You will be notified by us if an item is temporarily unavailable, with an expected ship date.
Generally patterns are not returnable. However, if you have patterns that are not selling, and are in brand new condtion, we will be happy to exchange them for a different pattern. Please contact us before returning any product.
We respect our customers and understand that you are concerned about privacy. We have instituted policies intended to ensure that your personal information is handled safely and responsibly.
Any information that you supply to us, including your name, address, e-mail address, or phone number, as well as other non-public information that you may include in your comments to us, is for our use only. We do not trade, rent, or share your information with third parties.
To purchase products from us, you will need to provide us with certain information, such as your shop name, your name, address, phone number, billing address, shipping address, e-mail address. Your credit card information will be revealed to Paypal only, which is a highly secure online payment service. We will not have access to your credit card information or keep that information on file.
If you choose to become a registered wholesale user, we collect your name, resale number, mailing address, email address, and telephone number. This information is gathered to make your shopping experience as a registered user as easy as possible. Again, we do not trade, rent, or share this information with third parties.